Privacy Policy

This page explains how website inquiries, technical information and third-party communication links are handled.

Last updated: September 5, 2026

Who We Are

This website is operated by LIHIGH CONSTRUCTION MACHINERY LIMITED. Our website address is https://lihighexcavator.com/. Sales inquiries can be sent to lihighmachine@163.com or through the WhatsApp links shown on the website.

Information You Choose to Provide

When you contact us, you may provide your name, company, email address, telephone or WhatsApp number, destination, requested machine and purchasing requirements. We use this information to answer the inquiry, check machinery availability, prepare quotations and coordinate inspection or shipping discussions.

Website Forms and WhatsApp

The quotation form on this website prepares a message and opens WhatsApp. The website does not currently store that form submission in a local customer database. When you continue in WhatsApp, your use of that service is governed by WhatsApp's own terms and privacy practices.

Technical Logs and Security

Our hosting provider and security services may process standard technical logs such as IP address, browser type, requested page, time and security events. These logs may be used to deliver the website, diagnose errors, prevent abuse and maintain security.

Google Analytics

We use Google Analytics 4 to understand how visitors reach and use the website. Depending on your analytics preference, it may process page views, approximate location, device and browser information, referral sources, scrolling, outbound link interactions and similar technical events. Analytics cookies remain denied unless you select Accept analytics.

Clicks on WhatsApp links, email links and the WhatsApp quotation form are recorded as lead events so we can evaluate which pages generate genuine enquiries. We do not send the name, telephone number, email address or free-text message entered by a visitor to Google Analytics.

Google may process analytics information on servers in other countries. You can change your stored analytics preference at any time.

Advertising

Advertising cookies and personalized advertising storage are currently disabled. If LIHIGH enables additional Google Ads measurement in the future, the consent controls and this policy will be reviewed before activation.

How We Use and Share Information

Inquiry information is used for legitimate sales and service communication. It may be shared with personnel or service providers involved in sourcing, inspection, freight or export support when necessary to answer the request. We do not sell personal information as a standalone product.

Retention and Your Choices

Business correspondence may be retained for quotation follow-up, transaction records, dispute prevention and legal or accounting obligations. You may ask us to correct or delete personal information that is not required to be retained by contacting lihighmachine@163.com.

International Communication

LIHIGH serves international buyers from China. Information you send may therefore be processed in China and through communication or service providers operating in other countries.

Policy Updates

We may update this policy when the website, analytics tools or inquiry process changes. The current version and update date will remain available on this page.